Receptionist Jobs in Phoenix, AZ
Receptionist jobs in Phoenix usually start between $16 and $20 an hour, and the busiest hiring is at medical front desks, from imaging centers on Third Avenue to physical therapy clinics in north Phoenix and Glendale. Here are the current openings, then who is hiring and what the work pays.
Current receptionist Openings in Phoenix, AZ
Listings marked External are sponsored openings provided by the Jobs2Careers network.
Receptionist Work in Phoenix
Most receptionist openings in Phoenix sit at the front desk of a medical practice. The Valley's growing, older population keeps imaging, therapy and behavioral health clinics busy. RadNet's Arizona Diagnostic Radiology centers run front office staff in central Phoenix on North Third Avenue, a few blocks off Thomas Road, and at sites in Chandler, Mesa, Peoria and Gilbert. Foothills Sports Medicine staffs clinics on Glendale Avenue in north Phoenix and on Happy Valley Road in Glendale.
Corporate and public front desks are the other pool. U-Haul hires a greeter and clerical role it calls a First Impressionist at its headquarters on Thomas Road in Midtown, close to the Central Avenue light rail, and the Phoenix VA system hires Medical Support Assistants who handle check-in and scheduling around the Carl T. Hayden VA Medical Center on Indian School Road. In the East Valley, Dignity Health Medical Group posts medical receptionist jobs at its Chandler clinics, and Lighthouse Psychiatry runs a front desk in north Scottsdale off 90th Street near Loop 101.
Top Phoenix Employers Hiring Receptionists
These Phoenix-area employers have receptionist or front desk openings posted on their own career sites:
- RadNet - its Arizona Diagnostic Radiology and Breastlink imaging centers hire medical front office receptionists in central Phoenix, Chandler, Mesa, Peoria and Gilbert at $16 to $20 an hour.
- Foothills Sports Medicine Physical Therapy - hires front desk medical receptionists and care coordinators for its Phoenix and Glendale clinics at $17 to $18.50 an hour.
- Dignity Health Medical Group - the CommonSpirit physician group posts medical receptionist jobs in Chandler, Monday to Friday, at $18.00 to $22.19 an hour.
- U-Haul - hires a First Impressionist for reception and clerical work at its Midtown Phoenix headquarters on Thomas Road.
- Phoenix VA Health Care System - hires federal Medical Support Assistants for patient check-in, reception and scheduling.
- Lighthouse Psychiatry - hires front desk receptionists for its Scottsdale and Gilbert behavioral health centers at $17 to $20 an hour.
Receptionist Salaries in Phoenix
- Entry level: about $16 to $18 an hour for new front desk staff.
- Experienced: roughly $18 to $22 an hour for medical receptionists who handle insurance and scheduling.
- Senior: $22 to $24 an hour or more for lead front desk and federal roles, where a GS-5 Medical Support Assistant is posted at $40,736 to $66,203 a year.
These are estimates based on federal wage data for the Phoenix-Mesa-Chandler area, where the median receptionist wage is about $18.92 an hour, and on the pay posted by the employers above. Arizona's minimum wage of $15.15 an hour sets the floor. Insurance verification skills, experience on a specific scheduling system and a federal or health system employer all tend to move pay up.
How to Become a Receptionist in Phoenix
Arizona has no state license for receptionists, so there is no board to register with or exam to pass. Most employers ask for a high school diploma or GED and some customer service experience. For a head start, Phoenix College on West Thomas Road offers a Medical Administrative Assisting certificate for clinic front office work, and the Maricopa Community Colleges offer an Administrative Professional certificate at Estrella Mountain, Glendale, Paradise Valley and South Mountain. The ARIZONA@WORK City of Phoenix job centers on South Central Avenue and North 51st Avenue offer free keyboarding tests and resume help. Federal front desk jobs at the Phoenix VA are applied for through USAJOBS.
What the Job Involves
Receptionists are the first person a visitor or patient meets. Daily work includes greeting walk-ins, answering and routing phone calls, checking patients in and out, scanning IDs and insurance cards, booking and confirming appointments, collecting copays, taking messages and keeping the waiting area in order. Medical desks add insurance verification and electronic health record registration.
Skills Employers Look For
- A friendly, professional phone and in-person manner
- Scheduling and calendar software experience
- Insurance verification for medical front desks
- Basic Microsoft Office and fast, accurate typing
- Calm handling of busy lobbies and upset callers
- Discretion with patient and customer information
- Bilingual English and Spanish, a plus in patient-facing offices
Career Path and Advancement
Many Phoenix receptionists start at a clinic front desk, then move into patient service representative, care coordinator or lead front desk roles. From there the path runs to medical administrative assistant, where Mayo Clinic posts a starting wage of $22.12 an hour, or to administrative assistant and executive assistant roles in corporate offices. Front desk leads who learn billing can step up to office manager.
Related Careers in Phoenix
If front desk work interests you, these related Phoenix roles are close matches:
Frequently Asked Questions
Do you need a license to be a receptionist in Arizona?
No. Arizona does not license receptionists, so there is no state exam or registration. Medical offices train new hires on patient privacy rules.
How much do receptionists make in Phoenix?
Most earn about $16 to $22 an hour, with a metro median near $18.92. Medical front desk postings in the Valley commonly list $16 to $20 an hour to start, and experienced medical receptionists at larger health systems can reach about $22.
Are receptionist jobs in Phoenix full time?
Most are full time, Monday to Friday, on daytime clinic or office hours such as 8 a.m. to 5 p.m. Some imaging centers run Tuesday to Saturday shifts, some physical therapy clinics hire part time, and corporate front desks may add an occasional Saturday.
What is the difference between a receptionist and a patient service representative?
The titles overlap. A patient service representative or care coordinator usually does everything a medical receptionist does plus insurance verification, registration and more scheduling, and the pay is often a little higher.
How can I get a receptionist job in Phoenix with no experience?
Lead with any customer service experience, such as retail or food service. The ARIZONA@WORK City of Phoenix job centers offer free keyboarding tests and resume help, and part-time clinic front desk jobs are a common way in.
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